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Public liability vs professional indemnity

They’re the two business covers people most often mix up. The simplest way to remember: public liability is about physical harm; professional indemnity is about financial harm from your work.

Photo: Dylan Gillis on Unsplash

The difference in one table

Public liabilityProfessional indemnity
CoversInjury to people, damage to propertyFinancial loss caused by your advice, design or service
ExampleA customer slips on a wet floor in your shopA client loses money because of an error in your report
BasisUsually occurrenceUsually claims-made
US nameGeneral liabilityErrors and omissions (E&O)

Who needs both

Plenty of businesses do: an architect visiting building sites, an IT consultant installing equipment at a client’s office, a personal trainer giving programmes and coaching in person. If you both meet people and advise them, consider both covers, or a combined policy.

Check your contracts

Clients often specify one or both, with minimum limits. Read the insurance clause and the indemnity clause: agreeing to unlimited liability can expose you beyond your cover.

Last updated: 28 September 2026

Frequently asked questions

Is either compulsory?
Neither is a general legal requirement, but PI is compulsory for many regulated professions, and contracts commonly require one or both.
Does PI cover a client injured at my office?
No, that’s public liability.

What do you want to insure?